The first D Kurd 201 handpan I purchased arrived with an out of tune note. The package didn't show any signs of damage, so it means that this is how the handpan was packaged before sent to me.
The second D Kurd 201 handpan I received (after sending back the first one) seemed okay. One day, my 3 years old nephew hit one of the notes with his hand. The note got out of tune. Really...? I had to send it back for repairs. Of course the warranty does not cover this issue, so I had to pay for the delivery and the actual repair... You can imagine my surprise. If a 3 year old has enough power to detune a note (I could hit it harder than him in normal usage), then I can only draw the conclusion that the build quality is simply bad.
To make matters worse, I bought another handpan from them, the C# Kurd 207, and I used it for a month. I didn't even used it on regular basis or much at a time, and a note started going out of tune. Of course I returned it and got a refund.
Update: The D Kurd 201 handpan has been in Sela's service for more than 2 months. I got it back, it sounded okay, and one day, after using it for like 2 months (maximum of one hour usage per week), one note started going out of tune.
Update2: I found someone that crafts and tunes handpans. I gave the handpan to him to tune. After his tuning I had no more problems. So it means that Sela doesn't know how to tune the instruments.
I simply had enough of Sela and their "craftsmanship" and "professionalism".
