Firstly I am pretty new to playing guitar, this is my first acoustic but I researched very carefully before I purchased.
I have been learning on an electric (fender squier strat, also from Thomann) but after a few months I really wanted to add an acoustic as a lot of the songs I am learning with are more suited to that. I wanted something with a smaller neck and nut width and a lower profile body, I have small, stubby fingers so I need all the help I can get! This fits the bill perfectly. I knew that I wasn't going to spend huge on a guitar just right now so without a doubt Hareley Benton was the best bang for my buck.
For the money this guitar is simply excellent, the craftsmanship is very noticeable, there's nothing cheap or thrown together about these guitars! Really beautiful finish to the guitar and really looks the part.
The sound is excellent and keeps getting better as I get used to the new feel of an acoustic and the guitar settles after being tuned up and adjusts to the temperature in my house.
It has a surprisingly deep and warm tone to me, especially considering it's size and the guitar was pretty much ready to go out of the box after a quick tune up. It has improved markedly by letting it settle and making minor tuning adjustments and now it's a dream to play. I had planned to strip the strings out and put in new ones but there is no need, these will be fine for a while.
When I do change the strings in a few weeks I will give the fretboard a quick wipe down because there very very faint traces of sparkly residue from where the frets were polished lower down the neck, you'd have to look very closely to spot this and is a good sign as the frets were polished to a mirror shine)
I presume it was at very low temperatures for a week or so while it was being shuttled around during delivery which despite COVID delays was still a very respectable 10 days (this has nothing to do with Thomann but due to general delays across Europe and particularly my home of Ireland, and the Thomann support were very communicative and assured me my package would arrive in a few days)
Playability is excellent, I felt the action was spot on which was a relief to me as I have no inclination to go messing with the nut and saddle, it was a nice low height on the 12th fret but not too low, very easy to press the strings down nearer the nut but with absolutely no hint of a buzz across the whole fretboard.
Overall this item is a huge winner for me, I'm going to look to HB again for my next guitar when the times comes I think.
UPDATE: After a few weeks use, including a break over Christmas where the guitar was untouched I just wanted to point out how impressed I am by the ability of this guitar to keep in tune. I'm afraid to change the strings in case I mess something up it's that good.